MYMEDICALRECORDS.COM: IT ALL STARTS WITH SECURITY.
You can be confident that any information you store in your MyMedicalRecords.com account is safe and secure. Our primary concern is the security and confidentiality of subscriber information, which is why the Company employs state-of-the-art security and encryption technology to protect subscriber data. The technology that underlies the MyMedicalRecords.com voice and fax communications portal was built and is hosted by the same company that handles transactions for many of the nation's major financial institutions and Fortune 1000 companies including American Express, First Data Corporation, Wells Fargo, Sprint, Discover, General Motors and Union Pacific. You get the benefit from the same technology infrastructure and security systems used by these organizations, technology and security that far surpass home filing cabinets and computers. Some of the security features of MyMedicalRecords.com's website are outlined below:
MyMedicalRecords.com requires that all communications in to the website be via facsimile or file upload only over an encrypted link. Users and their designees can fax in their documents over plain old telephone service (POTS) without the risks of interception. Users must log in to the Company's password-secured site to upload documents, which are stored and accessed in an encrypted format. Unlike most web sites, MMR does not allow users to transfer documents in and out of the account over public Internet channels, such as via e-mail.
The Company's servers are housed in separate data centers, more than 100 miles apart and there is redundancy to ensure uninterrupted user access to the MMR platform. In the event one data center becomes inoperative, traffic immediately is routed to the backup data center. Access to the facility's data center areas is tightly controlled, requiring individuals to be authenticated with Smart Card access. The data center also protects data loss and corruption through power back-up systems.
In addition to user level passwords and data encryption, data access is protected through multiple levels of network security to prevent unauthorized access and to help protect the privacy and integrity of customer data. We use state-of-the-art firewalls which permit or deny connections based on packet filtering, application proxying, and pre-existing sessions. Furthermore, MMR's hosting platform maintains total, synchronized redundancy at all levels.
All documents faxed into and stored in the MMR system are encrypted when accessed and they are displayed in unalterable PDF images. In the case of non-PDF documents that are uploaded, the files remain in their native application format such as MS Word, Excel, PowerPoint, etc. Each user's mailbox is secured by a unique User ID and Password combination. The password is easily changed online by the user at anytime.
MMR employees do not have access to any information placed into the system by our customers. We do not know what is in the saved records; we do not analyze the data; and we do not sell or plan to sell this information to anyone. Our Customer Care Representatives do not know any User passwords.
While MyMedicalRecords.com is not subject to the strict guidelines of the Health Insurance Portability and Accountability Act (HIPAA), we voluntarily follow these guidelines, and our management team includes an attorney that specializes in HIPAA.
Copyright (c) 2014 MMRGlobal, Inc. All Rights Reserved. The personal health record services used in conjunction with this product are covered by one or more of the following: U.S. Patent Numbers: 8,117,045; 8,117,646; 8,121,855; 8,321,240; 8,301,466; 8,352,287; 8,352,288; 8,498,883; 8,626,532; 8,645,161; additional U.S. patents pending; additional patents, issued, or pending in foreign countries.